How do I contact FedEx?

If you need help, we offer a number of options for customer support. You can contact us on live chat, our agents are available 7 days a week, 24 hours a day.

Please select one of the options below. Alternatively, visit our Help Centre.

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My Orders

Track and manage your order history.

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Change parcel details

Update your order details such as the collection or delivery address or the weight and dimensions.

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Refund

Cancel your order and request a refund.

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Parcel enquiry

Open an enquiry for loss or damage.

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Live chat

Chat with our friendly team 24/7.

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